esen+34 689 139 381
+34 689 139 381
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Tours, Activities and Personalized Stays

  • 1 to 14 days
  • Any size
  • Customizable: Yes
  • Jan - Dec
  • Spanish / Galician / English
  • Flexible
Description

If you do not find the product you need on our website, we suggest that you send us your requirements for personalized excursions, activities and stays.

Within the province of Ourense, there is a wide variety of resources and destinations that we can visit. Also in nearby destinations such as the south of the province of Lugo or the province of Pontevedra, the border with the North of Portugal and the border area with the provinces of Zamora and León.

Ourense city

Personalized products

We personalize products that can satisfy your needs, from activities and guided tours, to excursions and stays.

We can advise you and adapt the product to your preferences according to the available resources.

This modality can be contracted for individual travelers, couples, groups of friends, families and in general for any group size, we will also adapt to the client’s profile.

You can indicate your preferences in the comments section of the application form or by any of the means that appear on our contact page.

Itinerary

In this modality, both the itineraries and their content are personalized, always taking into account the client’s preferences and the time of the year.

Departure Place and Schedule

The meeting point will be the accommodation or the place agreed with the client. Generally we do not do this type of route outside the area of ​​the province of Ourense and its surroundings.

The duration is adapted to the client’s requirements. The usual duration is between 5 hours and up to a maximum of 8 hours from departure to return.

Place of Departure and Return

Lodging or place agreed with the client.

Start Time

Between 9:00 – 10:00. To be agreed with the client.

Return Time

Between 17:00 – 20:00. To be agreed with the client.

Images
Price

The price of this product is variable and will depend on the number of people, the visits/activities that you want to include, the starting point of the tour and the number of tours requested. We will evaluate your request, and a quotation will be sent to you with the details of the services.

The information on what would be included is indicative, since it will depend on the client’s requirements, all detailed information will always be sent in writing.

Included in the Price

  • Transfers
  • Pick up and return to accommodation or meeting point for activities
  • Official Tourist Guide
  • Guide and driver expenses
  • Tickets for agreed activities
  • Tickets for the agreed visits
  • Insurance and Taxes

Not included in the price

  • Food. You will be reserved at the restaurant of your choice and will pay directly to the restaurant according to consumption.
  • Anything not mentioned in included
Product Conditions

Once we receive your request, we will send you a proposal according to the preferences you have indicated and the available schedules for the desired day.

To confirm the booking, it is necessary to pay a deposit of 25% of the total (you can also choose to pay 100%), without payment the booking is not considered effective.

The final itinerary in case there are changes for reasons beyond our control, will be notified at least 72 hours before the activity.

Cancellation Information

At all times the user or consumer can withdraw from the products requested or contracted, having The customer shall be entitled to reimbursement of the amounts paid, whether the total price or the advance payment provided for in the preceding paragraph, but must indemnify VE for the concepts indicated below:

  • Management fees of €20, plus cancellation fees if any.
  • Adding a penalty, consisting of:
    • 5% of the total cost of the trip if the cancellation is made more than 10 days but less than 15 days prior to the start date of the trip;
    • 15% between days 4 and 10
    • 25% within 72 hours prior to departure.
    • In case of no-show at the scheduled time of departure, you will not be entitled to any refund of the amount paid, unless otherwise agreed by the parties.

See VE general terms and conditions

In case of personal and unexpected situations that may arise, we try to be flexible when applying the general conditions and in case of postponing the cancelled excursion to a later date, no penalties will be applied.

Frequently Asked Questions

Can modifications be made on the fly?

Whenever possible, modifications or alterations to the itinerary can be made on the fly. We adapt to the client and his preferences also during the development of the excursions and activities.

Are the routes accessible?

Not all resources are accessible, it is recommended that you let us know during your application if there are any mobility restrictions or special conditions that we need to take into account.

What kind of restaurants do you work with?

We have a wide variety of restaurants in the area, and we only work with restaurants that we have verified unless the client insists on going to a specific one.

From restaurants that offer a quality menu of the day, to restaurants with specialties, restaurants located in a wine cellar or even with Michelin Star or Sol de Repsol.

In which languages is it available?

This modality is available in Spanish, Galician and English. Any other language will be upon request and availability.

Can I join a tailor-made tour?

Unlike a group tour, in which anyone can join, in the personalized modality only travelers who decide on the person who has contracted said tour can join.

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